In October 2005, I ordered my first Sun Cloud. Factually speaking, the winters in the northeast can be extremely long and brutally cold. This past winter, my living room became my comfort zone, thanks to the Sun Cloud.
- M. Valenti, Wilmington, MA
Sun Cloud Distributors, Inc. will replace any defective part or component of any unit for a full THREE (3)YEAR PERIOD
The obligation of Sun Cloud Distributors Inc., under this warranty, is limited to furnishing at Sun Cloud Distributor’s option, a new or rebuilt component or part which becomes defective during the warranty period from the date of sale. This warranty does not include the furnishing of any labor required to diagnose the necessity for replacement, repair, or labor to remove or install any such part(s). Nor does it include responsibility for any transportation/shipping expense or any damages or losses incurred in transporting/shipping the unit to an authorized servicing dealer.
A Factory-Authorized dealer must perform warranty service. All services will be provided during normal business hours. Owner’s responsibilities include providing normal care and maintenance, proof of purchase and the owner shall be responsible for any expense for delivery/shipping to and from the authorized dealer.
Warranty is void if: the serial plate is defaced, defect is due to damage, product alteration, connection to an improper electrical supply, act of God, product has been abused, or where the product has been improperly installed and not used in accordance with the Owner’s Manual. Sun Cloud Distributors Inc. shall not be
responsible for any incidental or consequential damages.